Sending XRP to an exchange like Coinbase requires more than just a wallet address. Unlike some other cryptocurrencies, XRP uses a “destination tag” — a unique numerical code that helps exchanges identify which user a transaction belongs to. Without it, your funds might arrive but remain uncredited to your account. Here’s how to avoid that.

When initiating an XRP transfer from a wallet like Keystone, you’ll be prompted to enter both the wallet address and the destination tag. These two elements are equally important. The wallet address ensures your funds arrive at Coinbase, while the destination tag directs those funds to your specific account within Coinbase’s XRP wallet system.

Suppose you need to transfer XRP from Keystone to Coinbase. Begin by opening the XRP asset in your Coinbase account and clicking on "Receive." There, you’ll see a wallet address and a unique destination tag assigned to your account. On your Keystone wallet, input both the address and destination tag exactly as displayed, double-checking for accuracy before proceeding. Always verify the destination tag carefully — even one wrong digit can result in a failed or misrouted transfer.

While Keystone ensures a secure and air-gapped signing process, any error in copying the destination tag can only be resolved with help from the receiving exchange’s support. This brings up another useful tip: in the event of a problem — such as funds not showing up — having access to the crypto.com customer service number or similar exchange support lines can help guide you through recovery procedures, especially if you're transferring between multiple platforms.

Understanding the role of destination tags when sending XRP ensures your funds reach the right destination. This small detail plays a big part in a successful transfer, so always include and verify it when moving XRP to an exchange like Coinbase.