Why Logistics Companies Are Turning to Call Center Outsourcing for...

Why Logistics Companies Are Turning to Call Center Outsourcing for Smarter Customer Support

Customer experience is equally as important as delivery in the line of logistics and transportation business. Be it a cargo miss, an invoice inquiry, or an inquiry, customers want quick factual and efficient assistance. That’s why many logistics firms are now embracing logistics call center outsourcing and transportation back office support to strengthen their customer service...

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